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Maphilindo International

MAPHILINDO INTERNATIONAL SDN BHD is highly regarded by the local insurance industry for its high standards of loss adjusting services, innovativeness, education and value added services. We were established in 1967 and today we are undisputed market leaders for claims management. We seek to maintain the highest industry standards in keeping with our corporate philosophy of "Raising Standards."

We are winners of the Asia Insurance Industry awards - Loss Adjuster of the year 2004, 2005, 2007 and 2009.

All our offices are fully computerized and these offices operate with local area networked computer systems interlinked through the Internet. The intention of this is to enhance both the speed and quality of our services. We exercise a policy of being available twenty-four hours a day, every day of the year. We operate our very own 24x7 Call Center that provides emergency response towards claim notifications, catastrophes and assistance services on a 24 x 7 basis, 365 days a year.

We also recognize that it is imperative to provide a service to the parties we are dealing with and service standards are imposed and monitored for compliance. We have developed our very own claims management system that is Web enabled to facilitate transparent and real time reporting of the status of our assignments. 

Our adjusters, many of whom hold both insurance industry, tertiary and other professional qualifications are known throughout the country for the professional know-how, skill and diligence. We pride ourselves for having the leading number of suitably qualified personnel in our Industry. Superb service is the hallmark of Maphilindo International

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