Progressive Insurance’s Road Assist Android Mobile App User Manual

  1. Download and install the Road Assist Mobile App program (APK file)
  2. Click here to view play store download guide

    Minimum Requirement

    • Android 2.3 onward
    • Dual Core 1 Ghz
    • 1GB Memory
    • 100 MB storage space
    • Camera feature
    • Screen Resolution 480 or higher preferable
    • Example smartphone models:
      Samsung S3 or better; iPhone 4 or better

    (The application will be automatically installed after completion of the download. However, if the application is not automatically installed, then please install it manually.)
    Click here to view manual installation guide

  3. Launch application and experience the following features of the application.
    1. Registration
    2. Click here to view registration guide

    3. Profile - Register vehicle
    4. Click here to view register vehicle guide

    5. Profile - Update user details
    6. Click here to view update user guide

    7. Profile - Change password
    8. Click here to view change password guide

    9. Submit accident service request
    10. Click here to view accident service request guide

    11. Submit breakdown service request
    12. Click here to view breakdown service request guide

    13. Check case Status
    14. Click here to view check case status guide

    15. Submit feedback
    16. Click here to view submit feedback guide

    17. Service request cancellation
    18. Click here to view service request cancellation guide

    19. View information
    20. Click here to view view information guide

    21. Emergency button
    22. Click here to view emergency button usage guide

    23. Toll free number
    24. Click here to view toll free number usage guide

    25. Login (in case re-install application)
    26. Click here to view login guide

    27. Reset password (in case forgot password while re-install application)
    28. Click here to view reset password guide